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Customer Relationship Management Certificate ProgrammePBS Marketing And Management Services Pte Ltd, Singapore
Awarding body:
Pennsylvania State University
Modules:
The modules include BA 297- The Role of Customer Service in the Context of Business, BA 297- Customer Contact. MKTG 221- Contemporary American Marketing; SPCOM 100 B or C- Effective Speech, MIS 109- Microcomputer Applications in Business Statistics, MIS 204- Introduction to Business Information Systems.
Duration:
Variable
Study mode:
Part time
Course description:
This course is intended for today's busy professionals who need to initiate and maintain contact with important clients. The programme aims to teach the communication and decision-making skills.
While Hotcourses makes every effort to ensure course information is correct at time it is submitted, all information is indicative only and course details are subject to change. Please check all details with PBS Marketing And Management Services Pte Ltd.
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